![]() Normally I would recommend a product that is good and functions like it’s supposed to but however because of the short coming with these I will not recommend these to any of my friends or others looking to create a smart home setup look elsewhere for now.ĭear customer, we are sorry for the inconvenience caused to you. ![]() Great idea from Broadlink but they really missed the mark on a dependable product and customer support hopefully they can improve there products and customer service in the future. ![]() I added 3/4” spacers behind mine to extend the boxes out for the circuits. The other problem is these do not fit the older style boxes you have to use a box extension that allows for wider openings and may have to cut the wall to accommodate these. I think it might be time to start looking at other smart switch supplier’s which kind of stinks because they are a nice looking product just not dependable as far as functionality goes. I have sent messages to Broadlink support as the ones that lost connection were past these returnable dates and there support team hasn’t got back to me on what to do with these switches. I have 8 of them installed and out of the 8 I have installed half of them lost connection and 2 of them would never sync to the hub. I have been using these Broadlink Switches for a while now and have found them not to be very dependable. Other then that I think this app and device is up for big things if they keep on developing. The app seems to stall at times when using the non virtual button widgets. I want to access remotes and functions without having to wait for the app to load and/or execute a scene or remote launch. I Would love to see more virtual button widgets or virtual button cards. Only 4 virtual buttons are allowed in the widget. Channel browsing and search within the Roku remote would be a plus. Another issue I have is that you can’t assign Roku to a room, scene, or group. I don’t like that my Roku remote is in a separate page from my Ir remotes. My issues are as follows: The interface could be just a tad better laid out. I also like that the rm4 mini broadcasts devices over wifi so that google assistant recognizes and controls them. ![]() Also love that I can consolidate all my ir remotes as well. ![]()
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